By enrolling in IGNITE you accept that you agree to the terms and conditions outlined below




Terms & Conditions IGNITE



Client / Coach AGREEMENT

The Whole Life Coach Coaching Programmes


By enrolling electronically, verbally, or otherwise, you (“Client” or “You”) agree to be provided with products, programs, or services by The Whole Life Coach Limited (“Coach”), and you are entering into a legally binding agreement with the Coach, subject to the following terms and conditions:


1. TERMS

(a) Upon execution of this Agreement, electronically, verbally, or otherwise, the Coach agrees to provide services in accordance with the Coaching Programme (the “Programme”) you have purchased.


(b) The scope of services rendered by the Coach pursuant to this contract shall be solely limited to those contained therein and/or provided for on the Coach’s website where you made your purchase.


(c) Coach reserves the right to substitute services equal to, or comparable to the Program for Client if reasonably required by the prevailing circumstances.


(d) Client agrees to be open, present and prepared to complete the work. Client is responsible for their own success and implementation of objectives met.


(e) Coach reserves the right to remove Client from Program at any time for any reason.



2. METHODOLOGY

Client agrees to be open minded to Coach’s methods and partake in services as proposed. Client understands that Coach has made no guarantees as to the outcome of the coaching sessions or Programme. Coach may revise methods or parts of the Programme based on the needs of the Clients in the group.


3. DISCLAIMERS

By participating in the Program, Client acknowledges that the Coach is not a medical doctor, psychologist, therapist, attorney, or financial advisor, and her services do not replace the care of other professionals. The information in this Programme is in no way to be construed or substituted as psychological counselling or any other type of therapy or professional advice.


The Coach may provide the Client with information relating to products that the Coach believes might benefit the Client, but such information is not to be taken as an endorsement or recommendation. The Coach is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from any information or coaching provided.


The Coach may provide Client with third-party recommendations for services that the Coach believes might benefit the Client. Client agrees that these are only recommendations and the Coach will not be held liable for the services provided by any third-party to the Client. The Coach is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from any information or services provided by a third-party.


Any testimonials or examples shown through Coach’s website are only examples of what may be possible for Client. There can be no assurance as to any particular outcome based on the use of Coach’s programs, courses, and/or services.  


Client acknowledges that Coach has not and does not make any representations as to a future outcome of any kind that may be derived as a result of use of Coach’s website, programs, products or services.


4. PAYMENT AND REFUND POLICY


  1. Upon execution of this Agreement, Client agrees to pay to the Coach the full purchase amount. Should Client decide not to complete the Program for any reason, Client will still be responsible for the full payment amount. No exceptions will be made in this matter and the Coach reserves the right to take legal action to collect payment.

  2. Coach does not offer refunds to ensure that clients are fully committed to the Program.

  3. If Client selects a payment plan option, Client agrees to pay fees to the Coach according to the payment schedule set forth on Coach's website, or otherwise provided to Client, and the payment plan selected by Client (the “Fee”). The Client’s credit card on file will either be charged each month when payment is due OR they will receive an invoice reminder to pay when due. It is the responsibility of the client to update the credit card if required.

  4. Credit Card Authorisation (if applicable for payment plan). Each Party hereto acknowledges that Coach will charge the credit card chosen by the Client.

  5. In the event Client fails to make any of the payments within a payment plan during the time prescribed, Coach has the right to immediately disallow participation by Client until payment is paid in full, including disallowing access to the coaching platform, the coaching group, modules, materials, and coaching calls. If Client has not paid within fourteen (14) days, Coach has the right to terminate agreement and pursue legal action if necessary.


5. INTELLECTUAL PROPERTY RIGHTS 

In respect of the training & documents specifically created for the Client as part of this Program, the Coach maintains all of the copyright, other intellectual property rights and any other data or material used or subsisting in the Material whether finished or unfinished. 


Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Coach to the Client, nor grant any right or license other than those stated in this Agreement. The Coach reserves the right to immediately remove Client from the Program, without refund, if you are caught violating this intellectual property policy.


6. NON-DISPARAGEMENT

The Parties agree and accept that the only venue for resolving a dispute shall be in the venue set forth herein below. The Parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalise or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Coach or

any of its programs, affiliates, subsidiaries, employees, agents or representatives.


7. GOOD FAITH

Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance, and any termination of this Agreement.


8. DISCLAIMER OF WARRANTIES. 

The information, education, and coaching provided to the Client by the Coach under this Agreement are provided on an “as-is” basis, without any warranties or representations express, implied or statutory; including, without limitation, warranties of quality, performance, non-infringement, merchantability or fitness for a particular purpose. Nor are there any warranties created by a course of deal, course of performance or trade usage.


9. LIMITATION OF LIABILITY

By working with The Whole Life Coach Limited in this programme, Client accepts any and all risks, foreseeable or non-foreseeable, arising from such transaction. Client agrees that Coach will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of the Program. Client agrees that use of this Programme is at user’s own risk.


10. DISPUTE RESOLUTION

If a dispute is not resolved first by good-faith negotiation between the parties to this Agreement, the relevant parties agree to mediate any Dispute in terms of the LEADR New Zealand Incorporated Standard Mediation Agreement. The mediation will be conducted by a mediator and at a fee paid by the parties to the Dispute.


If the parties fail to settle the Dispute by mediation then either party may initiate arbitration (but not litigation) in accordance with the Arbitration Act 1996 to resolve the Dispute.


For the avoidance of doubt, The Whole Life Coach is free to choose any forum or process in respect of any breach of this Contract by the Client.


This contract is governed by the laws of New Zealand, and any dispute relating to it will be dealt with by the courts in New Zealand.


12. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of New Zealand regardless of the conflict of laws principles thereof.


13. ENTIRE AGREEMENT

This Agreement contains the entire agreement between the parties and supersedes all prior agreements between the parties, whether written or oral.


I agree fully to the terms and conditions of this contract which are referred to and available for reading prior to purchasing the Programme.


My purchasing the Programme is my acknowledgment and acceptance of this agreement.